ITENE is committed to transparency and good governance across its organisation. In this section, we share relevant information about the operation and monitoring of all its government-related activities.
By publishing this information our research centre also complies with two laws:
- LAW 19/2013, of 9 December on TRANSPARENCY, ACCESS TO PUBLIC INFORMATION AND GOOD GOVERNANCE.
- LAW 2/2015, of 2 April 2015 on CITIZEN PARTICIPATION OF THE VALENCIAN COMMUNITY.
Institutional information
Financial reporting
Good Governance System and Compliance Policy
ITENE’s corporate governance system is founded on ethics, transparency and best practices in good governance in order to safeguard its corporate interest and generate sustainable value for all its stakeholders. ITENE fosters a culture of zero tolerance to corruption and fraud and supports studying and sharing the principles of business and professional ethics.
To this end ITENE has implemented a Compliance System inspired by the UNE 19601 standard which ensures adherence to legal regulations by laying down ethical rules that include controls for preventing and identifying conduct which might be against the law. This is why ITENE’s Legal Compliance Policy specifies that it has zero tolerance for any conduct which may involve breaches of legal regulations or unethical behaviour.
Code of Ethics and Conduct
This is the cornerstone of the system and lays down the guiding principles and ground rules for the professional, ethical and responsible behaviour of all ITENE’s staff. This code has been endorsed by our Board of Directors and General Meeting. Along with the Internal and Corporate Governance Regulations, it sets out the principles of conduct of ITENE’s staff together with the organisation’s commitment to business ethics and transparency principles in all its fields of business. The main aspects of this code of ethics are outlined below.
The five core values governing our behaviour in the organisation are:
- Customer focus: we are responsive to our customers’ needs and sympathetic to their requirements.
- Honesty and objectivity: we operate in keeping with best practice and professional standards by acting with integrity, consistency and diligence.
- Excellence: we encourage creativity and thinking outside the box to spark new ideas which help our organisation and customers to grow. We also insist on the highest quality standards in our services.
- Flexibility: we are quick to adapt to the constant pace of change around us.
- Teamwork: we work better together. We are a multidisciplinary team. Our expertise in diverse fields enables us to build synergies.
Likewise, as a member of the Valencian Region’s Technology Institute Network (REDIT), ITENE embraces as its principles the cornerstones on which the REDIT Code of Ethics is based: Commitment, Cooperation, Dialogue, Excellence, Moderation, Honesty, Responsibility, Transparency and Trust.
Our code of ethics fosters:
- A respectful, safe working environment in which all staff members can perform their duties appropriately and with dignity. ITENE also has an Equality Plan in place which ensures real, effective equality of opportunities between men and women.
- A working environment which is compatible with family and personal development by helping to reconcile work responsibilities with a full, satisfactory family and personal life and which is reflected in its work-life balance policies.
- Enabling staff members to conduct their professional activities, both internally and also in their relations with third parties, under a strict, ongoing duty of confidentiality and the protection of trade secrets.
- Complying with the information security system pursuant to the ISO 27001 standard which ensures all applicable data protection regulations are implemented.
- Staff members’ abstention in case of any potential conflict between the personal or family interest of the employee and the interest of ITENE in compliance with the principles of independence, abstention and reporting any potential conflicts of interest.
- Making payments and conducting financial transactions which are always related to its corporate purpose and are authorised, documented, substantiated and recorded.
- Compliance with the law and abiding by legislation and internal policies and regulations without exception.
- Policy of refraining from soliciting, accepting or receiving any gifts to gain any type of compensation associated with their professional activities and which may be intended to undermine their own or others’ objectivity or to influence any decision-making process.
- Policies for using and safeguarding property and information assets.
- Commitment to complete, objective and truthful reporting in the disclosure and promotion of its economic and non-economic operations.
- Maintaining its in-house job grading system which enables each position to be objectively assigned to its appropriate level and category.
- Using objective and non-discriminatory selection processes and respecting the principle of equal treatment and opportunities between genders.
- Training programmes at all organisational levels to enable staff members to gain the skills they need to perform their work effectively and develop and grow professionally.
Relationships with other stakeholders, in particular customers, beneficiaries and suppliers, built on mutual dignity and respect in which we expect them to treat ITENE’s employees courteously as an essential part of a sound professional relationship.
The Ethics Committee is tasked with interpreting and answering questions about this Code of Ethics and Conduct together with queries concerning any other internal aspects on this matter. Any enquiries about the Code of Ethics can be emailed to canal.etico@itene.com.
Whistleblower channel
ITENE has a whistleblower channel to report possible legal breaches in compliance with the Spanish Law 2/2023 of 20 February (Whistleblower Protection Directive -D (EU) 2019/1937 ) and in accordance with our Compliance management system. The communication will be made confidentially or anonymously, guaranteeing the confidentiality of the whistleblower.
A preliminary analysis will be carried out on the communication received to verify the entity of the information, the sufficiency and verisimilitude of the information and the relevance of the reported facts for these purposes. The proposed decision shall be notified to the interested parties, who may submit any written arguments they deem appropriate. Thereafter, the investigator shall issue a final decision, against which no appeal is possible. The decision shall always be communicated to the interested parties.
The data of those involved in the procedure will be managed in accordance with the provisions of the Spanish General Data Protection Regulation (RGPD). You can consult our privacy policy here.
Access to the complaints reporting channel here.